Next Step Coaching Programme Case Study When a client had to let some people go, they asked me if I could design a short coaching programme to support them to move forward. Background 2020 is proving to be more challenging than any I’ve known in my 26-year career. I’m feeling this. And I’m hearing this
Creative businesses are built on the crackle of in-person exchanges. The spark as one idea collides with another. The flow of conversation that leads to the discovery of the new. What has the move to remote working and reliance on video meant for communication? What challenges are creative business leaders encountering and what are they
Starting up your agency is an easy topic of conversation. At the beginning, everything is ahead, optimism and energy have no limits. The world is your oyster. You get started and keep going. When do you think about the ending? How you will leave the business you are building? When was the last time you
Being appointed Creative Director can be a goal that many senior designers set for themselves. What changes await the Senior Designer with this ambition? What helps them manage the transition? And what can they do in the run up to give themselves the best opportunity to be successful? I spoke with three Creative Directors who
I started my career selling recruitment advertising on the telephone. On my desk there was a phone and boxes of cards with contact details for potential advertisers and notes from previous conversations. I went on to recruit, train and coach sales people to confidently start conversations on the phone and that approach worked just fine.
Membership of an Association is far more than a product or service. Membership groups are true communities. They are formed when people come together around a set of shared values and beliefs with the mission of strengthening and supporting these beliefs to achieve change and growth. But to have real value to its members, an
When it came to growing the membership community, my biggest learning was that membership had to be sold differently because it was fundamentally different to other things. It’s not simply a set of products or services, although these are involved. What makes membership groups different to most products and services is that they are at
Belonging to an Association is about so much more than a list of benefits. Yet conversations around membership start (and often stop) on the question of ‘What do I get?’ As an Association, how do you engage your members in a way that pulls them towards you, rather than pushing the membership benefits out? This
How you can be more, without doing much more? How do you position yourself to be recognised for the contribution that you make to the overall organisation? Here is my list of recommended reading on the subject with links to the books. These can support your journey to achieving greater personal and professional impact. Start
As a design business owner, do you want to develop yourself and your people? What gets in the way that, if you were to change it, would open up amazing opportunities for you, your people and your studio? I was recently shown an interesting piece of research undertaken by an Australian designer Carol Mackay, Co-Founder