Mark Twain said “It’s not what I don’t know that gets me into trouble. It’s what I know for sure that just ain’t so”. This speaks to the power of our assumptions. Often, a useful short-hand, they can equally stop us from growing and getting what we want. In my work with design professionals on
We all make assumptions. Quite often they’re a useful short-hand that makes us efficient. But they can form barriers that can keep us where we are and stop us from growing and reaching our potential. When it comes to presentations I’ve come across many of these when working with my clients. I want to highlight
I was prompted to think about this recently whilst running and seeing the first signs of Spring in an amazing display of blooms in my local park. They seemed to leap up out of the ground almost spontaneously. One day they weren’t there. The next day, they were. But of course, that’s not how it
The truth is, it’s actually the other way around. If you prepare, practise and then perform, your personal confidence takes care of itself, as if by magic; except of course it’s not magic at all. So how do you cultivate confidence? How might you block yourself from accessing it and what can you do to
What happens to your performance when you make some time for preparation and practise? I spoke with Bell Integrated senior client partner Ling Jin, account director Sarah Topley and head of design Jason Bannister, as well as Su Duff (ex-Bell) about the changes they’ve noticed in their performance as a result of changes to their
According to Up to the Light’s annual survey ‘What Clients Think 2016’: “The top three reasons for winning a pitch are good chemistry, bringing creative to life and confidence in delivery. “62% of clients believe that agency new business presentations feel generic. The presentation is a golden opportunity for design agencies to differentiate themselves and
According to Up to the Light’s annual survey ‘What Clients Think 2016’: “The top three reasons for winning a pitch are good chemistry, bringing creative to life and confidence in delivery. “62% of clients believe that agency new business presentations feel generic. These two pieces of feedback could be warning signs for the design industry.
It starts with how you think about your people right now and what motivates them. I’m going to draw on Daniel Pink’s excellent book Drive, where he talks about the 3 factors that he believes motivate people. These are Autonomy, Mastery and Purpose, defined as follows: • Autonomy: the level of freedom, responsibility and control
What is the role of the phone call today, what are the benefits of it? What might prevent you from using it and how do you become more confident? Why use the phone to speak to people? A phone call sits nicely between an email and a meeting. A telephone conversation is richer and tells
The two issues with email are: that it is seductive because the problems associated with it come disguised as benefits. And secondly, the more you use email, the less practice you get at non-email means of communication. The problems are disguised as benefits Speed: email delivers messages fast. But this is a somewhat deceptive benefit.